- Warranty Information
Coverage: Our 6-month Polish Warranty covers the maintenance of the polish and finish of your jewellry. We take pride in the quality of our craftsmanship, and we ensure that your jewellry maintains its original luster and shine.
Exclusions: Please note that this warranty does not cover situations where the jewellry breaks or if any stone falls off. In such cases, we are not liable under this warranty. However, we offer repair services for these issues at a minimal cost, which may vary depending on the jewellry and its condition.
Repair Services: If your jewellry requires repair due to breakage or stone loss, our skilled artisans are available to assist you. We will assess the jewellry’s condition and provide you with a repair solution at a reasonable cost.
How to Request Repair: To request a repair, please contact our customer support team at suport@jewelleryze.com . Our team will guide you through the repair process, including cost estimates and shipping instructions.
Please Note:
- The warranty is valid for one year from the date of purchase.
- Repairs may incur additional charges, which will be communicated to you before proceeding.
- Any modifications or repairs performed by third parties may void this warranty.
JewelleryZe values your satisfaction, and we are dedicated to ensuring the longevity and beauty of your jewellry. If you have any questions or require assistance regarding our warranty or repair services, please do not hesitate to contact us.
Thank you for choosing JewelleryZe for your jewellry needs.